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To help you book with confidence, we’ve introduced a variety of room rates so you can pick the rate that works best for you.
Some of our rates can be subject to change or cancellation at short notice for all of us at the moment. With our rates you can either amend or cancel your stay free of charge within a clearly defined period of time before arrival.
Bookings can be amended on a like for like basis or cancelled 2pm the day before arrival. Flex bookings offer added peace of mind in case plans need to change due to circumstances beyond your control.
We allow for amendments on a like for like basis up until 72 hours before the day of planned arrival, these rooms can be amended and cancelled but are non-refundable. This rate is not available for privilege cardholders. Bookings can be amended by contacting the hotel direct, or via our call centre 01902 916907, Opening Times: Monday-Friday 8 am-5 pm or contact via email Centralreservations@marstons.co.uk.
Once booked these rates are non-refundable, non-transferable or can be cancelled, however you will not be given any refund. It’s important to remember our Advance Purchase is our cheapest rate because it is the least flexible.
It’s essential to make sure you’re happy with the terms and conditions of the rate you choose before you book as we won’t be able to offer changes or refunds outside the amendment or cancellation window for the product you choose.
Remember, this includes - but is not limited to - reasons such as government guidance, travel restrictions or the closure or limited service of public transport. However, in the event the government introduces stricter lockdown measures which make it illegal to stay at the hotel you’ve booked, we will consider refunds on a case-by-case basis.
Our best rates can only be found here on marstonsinns.co.uk. You won’t find lower prices for our rooms anywhere else.